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Privacy Policy

You can have complete confidence when ordering products through Eco Diamond®. All transactions are processed through state of the art secured technology. Our rigid security policy and control measures insure your confidential information is handled with the highest professional standards. No information is ever sold or given to other companies or organizations.

Collection and Use of Personal Information

We may collect personal information that you provide when you order, return, exchange, or request information about our products. We may also collect information when you sign up or register for an account on ecodiamond.com. Some personal information that may be collected for orders includes:

  • First and Last Name
  • Billing and Shipping Address
  • Contact Phone Number
  • E-mail Address

Contact phone number is used if Eco Diamond® or the delivery company needs to contact you with any questions concerning shipping and delivery of your order, or any other questions we might have about your order. E-mail addresses are used for your benefit to send you an electronic receipt and invoice for your order that you have placed. E-mail addresses collected through order information, contests, or forms on our website will automatically be entered into our e-mail marketing program to receive e-mails about upcoming promotions, special offers, and company newsletters. Users can opt out of these e-mails at any time using the unsubscribe button at the bottom of the e-mail.

Online Registration

At Eco Diamond® you have an optional service for online registration. When you register you will be asked for personal information, such as your name, address, phone number, e-mail address, a log-in ID and password for your personal account. Setting up an account online can make shopping easier and faster by having certain personal information saved on your account.

By providing your e-mail address you can choose to receive e-mails about upcoming promotions, special offers, and company newsletters. If you wish to not receive e-mails from Eco Diamond®, you may opt out by unsubscribing to the mailing list under your privacy preferences on your account, or if you wish to opt out at a later date, you may click the unsubscribe button at the bottom of the e-mail.

Secure Shopping

We are committed to ensuring that your information is secure. When you place orders on our website, all of your order information, including your name, address, phone number, e-mail address, and credit card information will be transmitted using Secure Socket Layer (SSL) technology, allowing for data encryption. Eco Diamond® uses PayPal for all secure transactions and we do not store any credit card numbers.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to deliver advertisements, track website performance, collect analytical data and measure website visits. Overall, cookies help us provide you with a better experience when shopping on eco-diamond.com, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting in the right hand corner to decline cookies if you prefer. However, please note that this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Us

If you have any questions or concerns about our privacy and security policy, you can contact us by calling 1-800-682-0581 or e-mail us at support@ecodiamond.com.